telecoms

Business Continuity forum 

Vodafone UK has recently been undergoing a thorough audit by the BSI as part of the retention process for its BS25999 certification for Business Continuity Management. The successful outcome demonstrates the capability of the Vodafone approach and in achieving recertification demonstrates to customers the added resilience of the services provided by Vodafone.

This is a point not lost on Vodafone's management. In their press statement they make reference to the clear responsibility they have as a telecommunications company to other organisations and particularly their  BCM plans. Peter Kelly, Enterprise Director Vodafone UK says “We know that mobile communications are an essential service for all businesses – retaining BS 25999 certification demonstrates that we continue to deliver the most reliable and highest quality network for our customers, no matter what.”

MCI, Inc. has announced that it has expanded its disaster recovery capabilities for government customers to include back-up voice services that will restore incoming communications within minutes.

The UK is not alone in facing in facing a new age in terrorist threat, the risks around the world are greater than ever before and it is our responsibility to directly address the real dangers posed Business and residential customers across a wide area of the North West of England suffered the complete loss of both voice and data capability, in most cases for over a week, and a cascade effect was seen with data hosting and call centres located within the affected area extending the effects across Britain and other countries.